Greetings. This page has been created to share any known issues and information for Neuphoria.
| Date | Issue | How to Resolve | Status |
|---|---|---|---|
| Dec. 23 | Concerns related to error codes related to the game system | We have noticed several server code errors related to user game experience. Each error number indicates big and small definitions of why it occurred. Our plans are to improve the server error message bar to make your experience better. | In Development. |
| Feb. 11 | An issue where Squad pop-up information does not display enemy’s additional stats for equipment. | Please note that this issue does not affect the actual combat power of the enemy and does not display the additional stats calculated to the enemy’s total combat power displayed in HQ or Raid Camps. | In Development. |
| Feb. 17 | An issue where Raid Camp shows incorrect soldier reserve information. | We have noticed an issue where the Raid Camp still shows the soldier reserve information that does not currently match the game specifications. Please note that the max number of Bob Soldiers depend on your Guardians. | In Development. |
| Mar. 7 | An issue with Raid Camp Relocation | After constructing a Raid Camp, it cannot be relocated—players must delete and rebuild it. | Expected to be resolved Apr. 4 |
| Mar. 31 | An issue where Telescope Buff is applied but doesn’t display the applied buff | The buff for Telescope is currently addressed but does not visually show the buffed effect. | Expected to be resolved Apr. 4 |
| Mar. 21 | An issue where items drawn from Toto's Capsule Machine seem to not show the bonus stats from classes. | ||
| ※ This issue can be solved by relogging into the game (Stats always apply nonetheless). | This issue will be resolved during the next update. | Expected to be resolved Apr. 4 | |
| Mar. 31 | An issue where Patch Download fails after updating the game. | Please note that this issue may be resolved after restarting the game app. | Expected to be resolved during the next update. |
| Mar. 31 | An issue where Telescope monsters located in the actual World Map are invisible. | Please note that users may still proceed and complete Telescope tasks from the Telescope menu as before. | Expected to be resolved during the next update. |
| Mar. 31 | An issue where tapping Obtain in the Tactical Academy without enough Honor Medals takes you to the wrong screen in the Guild Showdown. | This issue will be fixed during the next update. | Expected to be resolved during the next update. |
| Mar. 31 | An issue where Layla’s Battle Pass indicates it will end on April 5th 00:00 Server Time. | Please note that the Battle Pass will be extended to April 7th 00:00 Server Time | Time update will be done during the next update. |
| Mar. 31 | An issue where Great Beast Hunt menu shows unclaimable rewards. | Please note that this is just a visual misguide and will be fixed during the next update. | Expected to be resolved during the next update. |